Returns & Exchanges

At memobottle™, we stand by the quality of our products and offer a 30-day return window for items in their original, unused condition. Whether you have changed your mind or need a different size, our team is here to ensure your hydration journey is seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your memobottle™ in its original premium packaging to ensure it remains protected during transit back to our warehouse.

• 3.
  Ship Your Item

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or dispatch your new exchange item within 5-7 business days.